certificate
ISO 9001: 2015
ISO 9001 - OPTIMIZE PROCESSES, ENSURE SUSTAINABLE QUALITY
Quality and customer satisfaction, efficiency and responsiveness are among the decisive factors for a company to be able to successfully compete today. But how do you manage to improve the necessary processes in your company, optimize workflows and make the requirements for organization and management more efficient? The answer: With the implementation of a reliable quality management system (QMS).
The basis for this is the quality management standard ISO 9001, which is the most common standard in quality management.
ISO 9001 defines the minimum requirements for your QMS, which must be implemented in order to meet customer requirements and other requirements for your product or service quality. The introduction of a quality management system enables you, for example:
to increase the transparency of your operational processes
to sustainably improve customer satisfaction
Significantly lower your error rate and thus your costs
A key principle of DIN EN ISO 9001 is the process-oriented approach. A process-oriented quality management system accompanies and documents all essential operational processes and puts them to the test. In this way, optimization opportunities can be uncovered even in well-functioning organizations.
The most important contents of DIN EN ISO 9001: 2015 are summarized in our guide:
Quality management system allows you, for example:
-
Increase the transparency of your operational processes
-
to sustainably improve customer satisfaction
-
Significantly reduce your error rate and therefore your costs
A key principle of DIN EN ISO 9001 is the process-oriented approach. A process-oriented quality management system accompanies and documents all essential operational processes and puts them to the test. This allows optimization opportunities to be uncovered even in well-functioning organizations.
Our guide summarizes the most important content of DIN EN ISO 9001:2015:
ISO 45001: 2018
OCCUPATIONAL HEALTH AND SAFETY WITH A SYSTEM
Effective integration of occupational safety and health protection into corporate practice, this is the objective pursued by the new ISO 45001 (“Management Systems for Safety and Health at Work”). The globally valid standard formulates the requirements for occupational health and safety management systems (A&G-MS). At the same time, the standard provides companies with suitable instruments and measures to implement them in practice. ISO 45001 was published in March 2018 and will replace the previously most widely used BS OHSAS 18001 standard. The IAF (International Accreditation Forum) has set a transition period of three years.
You have priority with us: Rapid implementation of your certification project
Experts with industry experience: the auditor is from the same industry as you
Added value. More trust: Use the reputation of our seal of approval
ISO 14001: 2015
SUSTAINABLE BUSINESS WITH A CERTIFIED ENVIRONMENTAL MANAGEMENT SYSTEM
Companies are responsible for the world of tomorrow - through sustainable management and a prudent use of resources. In addition to active environmental protection, there are many other good reasons to include environmental aspects in a forward-looking and systematic manner in business decisions: Corporate environmental management strengthens ideal values, improves employee motivation and leads to a better brand image among customers and partners. In addition, environmental management systems help to save costs - for example as a result of lower resource consumption. With a professional environmental management system in accordance with ISO 14001, companies successfully integrate environmental management into all areas and processes.
ISO 10002: 2018
Customer satisfaction. Complaint management
When you handle customer complaints effectively, you have a greater chance of meeting customer expectations. And you can quickly turn customer complaints into customer satisfaction instead - especially if you see complaints as an opportunity to improve the way you do business and how you do it. ISO 10002 can help you achieve this regardless of the size and type of your business. The complaint management system is a simple but fundamental requirement for every company - especially for those who want to become and remain successful.
